// loader -- devraj
Please wait... We are calculating your premium.

Count On Us

  • 4.2 million
    Policies Issued
  • 3500+
    Cashless repairers of BAGI
  • 24/7
    Claims Assistance

Claim Process

Cashless Claim

In the unfortunate event of a car accident, you can rely on our absolute assistance in getting you back on your feet, quickly.

Simply follow these steps and you will soon be on your way to a quicker claim settlement.

Cashless Claims registration

  • Note the vehicle registration number of the opponent vehicle involved in the accident, if vehicle has collided with another vehicle
  • Note down the name and contact numbers of witnesses, if any.
  • You can contact us through any of our 24x7 convenient intimation modes
  • Once your claim is registered, you will receive a confirmation SMS on your registered number within an hour. This will have your Bharti-AXA General Insurance (BAGI) claim number along with the next steps towards your claim settlement process.
  • In less than 24 hours of your claim registration, a BAGI representative will call you explaining the complete process and intimating you about the various documents that you will need to furnish for claim processing.
  • File an FIR at the police station nearest to the accident spot in case of third party property damage or bodily injury, theft, malicious damage, key loss and major accidents.
  • Take the vehicle immediately to the suggested garage
  • We will appoint a surveyor to come and physically inspect the car within 24 hours.
  • Besides the damage to the vehicle, submit all mandatory documents, such as
    • Self-attested registration certificate,
    • Driving license
    • KYC Document (For loss above 1Lakh) i.e and
    • Original claim form to repairer or surveyor and get them verified with originals.
  • For Commercial Vehicle claim submit Fitness Certificate, Route Permit ,Goods Receipt (If loaded) etc.
  • Surveyor will assess the loss based on policy terms and condition
  • You have an option of several cashless garages across India. Click here to find the one closest to you.
  • Once the work is completed, the garage will submit its repair invoice and the re-inspection of vehicle will be done
  • Payments that need to borne by us at our preferred garage will be made directly to the garage on completion of the repairs.
  • Our CSM will inform you about the balance amount that has to be paid by you as per policy terms and conditions.
Reimbursement Claim

Non - Cashless Claims registration

  • Note the vehicle registration number of the opponent vehicle involved in the accident, if vehicle has collided with another vehicle
  • Note down the name and contact numbers of witnesses, if any.
  • You can contact us through any of our 24x7 convenient intimation modes
    • Call us on a toll-free number (1800-103-2292) or
    • Send an SMS (91 80 49123900) or
    • Drop us an email (claims@bharti-axagi.co.in) to register your claim.
  • Once your claim is registered, you will receive a confirmation SMS on your registered number within an hour. This will have your Bharti-AXA General Insurance (BAGI) claim number along with the next steps towards your claim settlement process.
  • In less than 24 hours of your claim registration, a BAGI representative will call you explaining the complete process and intimating you about the various documents that you will need to furnish for claim processing.
  • File an FIR at the police station nearest to the accident spot in case of third party property damage or bodily injury, theft, malicious damage, key loss and major accidents.
  • Submit all the required documents to the CSM and get them verified with the originals. Click here to download claim forms
  • For Commercial Vehicle claim submit Fitness Certificate, Route Permit ,Goods Receipt (If loaded) etc.
  • Bharti AXA General will initiate the claim process.
  • Bharti AXA General will reimburse the approved claim amount directly to the customer.

Claim Assistance

Cashless Garage Network

Your vehicle insurance at Bharti AXA offers you cashless servicing across India. Find the nearest garage by selecting location and vehicle type. Click here

Error Occured
Error Occured