At Bharti AXA General Insurance, we are committed to protecting your privacy. We use the information we collect about you to serve you in a better way.
Examples of Personal data include: name, pseudonyms, address, telephone number, identity card number, occupation, salary/compensation, health or personal records, birth date, etc.
Personal Information or Personal Data also includes 'Sensitive personal data'.
Personal Data is each piece of information related to the individual, regardless of the form in which it is expressed and the format in which it is kept in or on the information holder (storage media, paper, tape, film, electronic media, etc).
(d) 'Sensitive personal data or information'— Sensitive personal data or information of a person means such personal information which consists of information relating to;—
(f) "Website" means www.bharti-axagi.co.in or any other website which Bharti AXA General Insurance Company Limited may launch or operate¬ for its business purposes or otherwise.
The word "Data" and "Information" are used interchangeably in this document.
We may collect information from you in the following instances:
The collection of information allows Us to serve your needs in a better manner, including issuance of Insurance policies, settlement of claim etc.. You understand and acknowledge that certain data/information provided by you will be shared with our Service providers for the purpose of providing the services under the contract of insurance including any ancillary services required to be provided thereunder. You also understand and acknowledge that such data/information may also be shared with our group companies for research and analysis purposes.
We don't store your credit card information or internet banking information. However, if you make online purchase of a policy from Us, the payment gateways on our website may collect your card number and expiry date for processing the payment.
We continually strive to improve our website offerings based on the information and feedback we receive from you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the Website.
We shall not retain any of your sensitive personal data or information unless retention of the information is required for rendering the services or is required under any Regulatory provision. Provided, however, in such case the information will be retained only for a period required for the purposes for provision of services or for a required under any applicable law as the case may be.
By using this Website, you authorize Us to use your information for the following purposes:
By providing your Contact Information You have consented to be contacted by us on the said Contact Information even if the said Contact Information is registered under the National Do Not Call ("NDNC") Registry, on Your own volition and free will. You may withdraw the consent or change your interests at any time and may opt-out of any marketing / promotional / newsletters mailings by sending us a letter or an email to that effect at email@example.com.
The Company reserves the right to send you certain service related communication, without offering you the facility to opt-out.
The contact information will be removed from our database within 30 working days. However, even after un-subscription if you transact with us again in any of the manner stated under section "collection of information", your information will be recollected and used as per this policy statement.
You hereby irrevocably and unconditionally authorise the Company to use the information provided by you to carry out your instructions and effecting transactions that you may undertake on the Website, in accordance with these Terms and such other terms as may be specified by the Company. The records of the Company generated by the transaction(s), including the recording of the time of the transaction(s), shall be conclusive proof of the genuineness and accuracy of such transactions.
The Personal Data and other information which We collect shall be stored either in India or abroad, subject to applicable Regulatory provisions. You hereby provide your consent to us to transfer/share your personal Data outside India for the purpose for which said information has been collected by Us. We shall always ensure that effective level of data protection to protect Your Personal Data is in place wherever Your Personal Data is stored or processed, which shall at no point be less than the regulatory compliance required in India.
We shall not share, rent, lease, or sell your personal information (e.g. your email address, your credit card information, your name, your address, etc.) to any third party for their independent use or benefit.
We may share your information collected by us with third parties for providing you with better services and offerings as stated under the section "Usage of Information".
Whenever you use our services, we aim to provide you with access to your personal information to the extent possible. If you find any of your personal information is wrong or inaccurate, we strive to give you ways to update the same. We will however verify your identity before proceeding with your request for such updation or correction.
We may reject requests that are unreasonably repetitive, risk the privacy of others or updating which would be extremely impractical.
While we endeavor to provide the updation service free of charge, we may charge a fee, if the same is permitted under laws in India.
We or our Partners may store cookie when you visit our Website or our Partner’s websites and access said cookies on your computer to allow you to buy and interact at the Website. The primary purpose of these cookies is to analyze how users move within our Web site. Our cookies let you view customized pages while transacting with us.
Cookies are small data files that a website stores on your device to "recognize" you on subsequent requests. Our cookies do not have confidential or personally identifiable information.
We may use various tools viz., Chart tool, tracking tool etc. on our website to improve the customer experience by showing services or advertising we think you may be interested in. Also, We use analytic tools, web beacons etc. to gather anonymous, aggregated statistical information (e.g. unique hits, page views, etc.) about our Website traffic. We use Non Persistent cookies for managing the users' logged in session and persistent cookies for managing the performance.
However, you can turn-off the Cookies in your browser.
This Website may contain external links to websites operated by third parties other than BAGI. Such links are provided for your convenience only and BAGI has no control over such websites and no representation is being made by the Company as to their content and conduct. Use or reliance on any such links and the content thereon provided shall be at your sole risk.
When visiting such external links, you shall refer to the terms and conditions of use of such websites. No hypertext links shall be created from any website controlled by You or any other person, to this Website, without the express prior written permission of the Company.
We have adequate security practices and procedures in place and a comprehensive documented information security programme and policies that contain managerial, technical, operational and physical security measures that are appropriate to protect information received by us. Our Operations are certified with International Standard ISO 27001:2013.
Although we shall endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Website, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.