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Misplaced Your Health Insurance Papers? Follow These Steps to Get Them Back Quickly


Health insurance has become a necessity in today’s world. It's not hard to understand the significance that health insurance holds. However, have you ever wondered about the role of having proper documentation while making a health insurance claim? Probably not.

Relevant documents such as health insurance card and the list of the network hospitals need to be handled very carefully.

Your health insurance card contains relevant information about your profile and insurance policy coverage. Therefore, it must be preserved and should always be on you.

Information Contained on Your Health Insurance Card

It includes the following-

Contact Information

This refers to the details of the insurance company and ways to reach them, such as contact numbers for customer service, email ids or website or other specific needs.


Names of insured individuals

If you are the policyholder, your name will be there on the health insurance card along with the dependents if any.


Policy Number/ Member ID

For verification, each policyholder has a unique ID number by healthcare providers arrange payment and coverage.


Group number

For group health insurance, each employer that purchases health insurance for its employees also has a number. This group number identifies the benefits and specifications for that group cover.


Plan type and Plan name

There are different health insurance plans available today. The insurance company lists the type of policy you selected. The mention of the kind of health insurance policy helps the healthcare provider to file the claims.


 Misplacement Of Health Insurance Card And How To Get Them Back

The documents received while purchasing health insurance contain personal information. It is therefore advised that you:

  • Keep a copy of the identification and health insurance cards
  • Write down the policy numbers somewhere safe, just in case the card gets misplaced
  • Contact the insurance company for the issuance of a new card on the loss of the old one
  • Talk to your health care provider about your stolen/lost health insurance card


The old number will no longer be valid, and a new number will be issued. The insurance company, as well as the health care provider, will verify your identification.  At Bharti AXA GI, we offer comprehensive health plans suitable for every age group. Health insurance protects you from the rising cost of medical care and provides tax benefits. We offer a range of riders which will help you choose the most suitable health insurance for you and your family.

Bharti AXA Advantages

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Disclaimer :The information published on this website is for the public's reference only. Content of this information is to provide an overview of your Insurance needs and should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice for Travel/Health/Motor. Bharti AXA General Insurance Company Limited makes no representations about the suitability, reliability, timeliness, and accuracy of the information, travel, services, or any other items mentioned on this subject for any purpose whatsoever.

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