Achievements

ISO Certification

We take pride in announcing that Bharti AXA General Insurance is the first general insurance company in India to receive dual certification of ISO 9001:2008 and ISO 27001:2005. We have received this certification across processes and branches. ISO has helped us in our ambition to become the Preferred General Insurance Company in India. It proves efficiency of Bharti AXA General Insurance in regard to core brand values like Available, Attentive & Reliable. It demonstrates the value of strong attributes like trust of our Customers and partners.

Being ISO 27001:2005 certified means that we comply with best practices that ensure that our customer's information is secure with us and is under explicit management control. The ISO 27001 certification provides us a top-down and consistent approach to address all compliance, risk, and governance issues related to information security.

Customer service continues to be our focal point. We continue to move forward to provide service delivery and processes, satisfying the customers and trade and establishing standards that differentiates us from our competitors.

AXA Ranks No.1 Globally on Net Written Premiums, 2010

AXA has been placed as the numero uno insurer on Net Written Premiums for 2010 and ranks second globally on assets by A.M. Best based on rating given by Best Link data. Adding another feather to the cap of ever growing achievements, AXA takes great pride in this significant milestone embracing it for the second consecutive year in a row.

• AXA had US$107.9 billion in Net Written Premiums in 2010, up 0.2% from the previous year to command the position of world’s leading insurer
• AXA had $920.48 billion in 2010 assets, up 3.27% from the previous year giving it the 2nd position globally on total non-banking assets

AXA strives for continuous improvement in the sphere of multi-line insurance business in life and non-life insurance and to set up unparallel expertise at every step. Asia, particularly India is a prominent market for AXA with focus on growth, leadership and offering diversified services in core insurance business.

Over 25 Lakhs policies

Milestone of having sold over 25 lakh policies achieved in just four years of existence. We would like to thank all our customers who have bestowed us with their confidence and we look forward to delighting them with our best in class products and services. This achievement increases our responsibility and accountability to you - our customers & society at large. We will continue to work towards becoming the Preferred General Insurance Organization in India by continuing to focus on being Available, Attentive & Reliable.

Over 3.9 Lakh claims

We have consistently focused on improving service delivery mechanisms as a key differentiator to enriching customer experience and as a testimony to this we have settled over 3.9 lakh claims, since inception. What differentiates us is the focus we have on claims consultancy at the beginning of the client relationship rather than at the occurrence of the loss. This is with a view to prevent rather than mitigate. With this achievement of having served 3.9 lakh happy customers we look forward to continue to service you with best standards and delight you, as always.