Home Insurance - Claim Process
Please follow simple steps given below in case of any untoward event to your home
- Notify your claim by calling us at 080 – 49123900 or emailing us at firstname.lastname@example.org. Provide relevant information which includes your policy and other details regarding your claim.
- Company shall appoint surveyor for your claim within 1 working day.
- Co-operate with our surveyor/investigator for assessment of the loss and submit all relevant claim documents to him for loss assessment.
- Company shall process the claim within 7 working days on receipt of all requisite claim documents.
Please remember below things:
- Please attend to any bodily injuries first.
- Protect the property from loss to the extent possible.
- Please inform police, fire brigade wherever required and obtain a copy of FIR/fire brigade report.
- If required, please take photographs of loss items/articles
- Do not repair / dismantle the property before the company representative / surveyor’s inspection.
- Do not compromise / promise anything to any other person/entity without the consent of the company.
- In case of bodily injury / death, obtain the medical reports from hospital / Disability Certificate issued by Civil Surgeon or equivalent as authorized by State Government / Death certificate and postmortem report whichever is applicable.