Step 1:

In case you have any Grievance, you may report your Grievances at following touch points:

• Call us at our Toll free no. 1800 103 2292
• Email your complaint at customer.service@bharti-axagi.co.in
• Log a complaint at our website : Click here to log complaint
• Write to us at :
                          Grievance Redressal Cell
                          Bharti AXA General Insurance Co.ltd
                          First Floor, Ferns Icon,
                          Survey No. 28, Next to Akme Ballet,
                          Doddanekundi, Off Outer Ring Road,
                          Bangalore- 560 037
• Visit our nearest branch & meet our Grievance Officers who will assist you to redress your Grievances. To  locate the nearest Branches & respective Grievance officers -Please click here

Step 2:

If you are not still satisfied with the resolution & timelines (After 5 days of initimating of your complaint) :

You may contact our National Manager - Customer Support at:

Email- gurinder.singh@bharti-axagi.co.in

Call at : 080-40260100 (Extn-685)

Write to :
                National Manager- Customer Support
                Bharti AXA General Insurance Co.ltd
                First Floor, Ferns Icon,
                Survey No. 28, Next to Akme Ballet,
                Doddanekundi, Off Outer Ring Road,
                Bangalore- 560 037

Step 3:

If you are not still satisfied with the resolution & timelines (After 5 days of approaching National Manager- Customer Support) :

You may contact our Chief Grievance Officer at:

Email id- ravi.seshadrit@bharti-axagi.co.in