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Grievance Redressal

 

Grievance Redressal Policy

Our aim is to provide you with fast, fair and friendly service at all times. If you feel that we have not lived up to your expectations, we request you to write to us and tell us about your experience at the email addresses provided below.

Choose departments to view contact details of senior executives of our organizations who will address your problems directly. You can also contact Grievance Redressal Officers corresponding to your city. Select your nearest Bharti AXA General Insurance office to find the address and contact details of office in charge.

We have also developed an online Integrated Grievance Redressal Mechanism to deal with your feedback and grievances. Register your complaint in two simple and easy steps - Login Here 

For ombudsman details - Click Here 

Departments

Grievance Redressal officers

Zones

Customer Care
Gurinder Singh Gurinder.Singh@bharti-axagi.co.in
Operations & Claims Motor
G Rajagopal Satish Kumar Mishra
Rajagopal.g@Bharti-axagi.co.in SatishKumar.Mishra@bharti-axagi.co.in
Health Finance
B Subrahmanyam N Sampath Kumar
Subrahmanyam.B@bharti-axagi.co.in sampath.kumar@bharti-axagi.co.in
Agency Corporate/Commercial
Pankaj Oberoi Sanjay Radhakrishnan
Pankaj.Oberoi@bharti-axagi.co.in Sanjay.Radhakrishnan@bharti-axagi.co.in
Compliance Underwriting
Ravi Seshadri B Subrahmanyam
Ravi.SeshadriT@bharti-axagi.co.in Subrahmanyam.B@bharti-axagi.co.in
Zone            Location
 
 
 
North zone Dipankar Saikia Dipankar.Saikia@bharti-axagi.co.in
South Zone Manoj Nair Manoj.Nair@bharti-axagi.co.in
East Zone Manish Mishra Manish.Mishra@bharti-axagi.co.in
West Zone Anshuman Pareek Anshuman.Pareek@bharti-axagi.co.in