Grievance Redressal

Our aim is to provide you with fast, fair and friendly service at all times. If you feel that we have not lived up to your expectations, we request you to write to us and tell us about your experience at the email addresses provided below.
Choose departments to view contact details of senior executives of our organizations who will address your problems directly. You can also contact Grievance Redressal Officers corresponding to your city. Select your nearest Bharti AXA General Insurance office to find the address and contact details of office in charge.
We have also developed an online Integrated Grievance Redressal Mechanism to deal with your feedback and grievances. Register your complaint in two simple and easy steps - Login Here
For ombudsman details - Click Here
Departments
Grievance Redressal officers
Zones
| Customer Care | |
|---|---|
| Gurinder Singh | Gurinder.Singh@bharti-axagi.co.in |
| Operations & Claims | Motor |
| G Rajagopal | Satish Kumar Mishra |
| Rajagopal.g@Bharti-axagi.co.in | SatishKumar.Mishra@bharti-axagi.co.in |
| Health | Finance |
| B Subrahmanyam | N Sampath Kumar |
| Subrahmanyam.B@bharti-axagi.co.in | sampath.kumar@bharti-axagi.co.in |
| Agency | Corporate/Commercial |
| Pankaj Oberoi | Sanjay Radhakrishnan |
| Pankaj.Oberoi@bharti-axagi.co.in | Sanjay.Radhakrishnan@bharti-axagi.co.in |
| Compliance | Underwriting |
| Ravi Seshadri | B Subrahmanyam |
| Ravi.SeshadriT@bharti-axagi.co.in | Subrahmanyam.B@bharti-axagi.co.in |
| North zone | Dipankar Saikia | Dipankar.Saikia@bharti-axagi.co.in |
| South Zone | Manoj Nair | Manoj.Nair@bharti-axagi.co.in |
| East Zone | Manish Mishra | Manish.Mishra@bharti-axagi.co.in |
| West Zone | Anshuman Pareek | Anshuman.Pareek@bharti-axagi.co.in |





