Car Insurance

Our motor insurance claim process is simple and easy. In case of vehicle accidental claim, you can avail cashless facility for your vehicle at our 2000+ network garages.

Intimate your claim

Notify your claim by calling us at 080 - 49123900 or emailing us at claims@bharti-axagi.co.in. Our customer service center will register the claim and provide you the claim registration number for all future reference.

For prompt registration and settlement of your claim, please provide the following information:

  • Your Contact number
  • Policy number / Cover note no. or Vehicle no., Chassis no and Engine no.
  • Date & Time of loss
  • Loss location
  • Nature & extent of loss
  • Nature of injury if any
Send your vehicle for repair

Find the nearest garages using our garages locator. Survey shall be conducted only at the workshop.

Kindly take your vehicle along with essential claim documents mentioned below:

  • Claim form duly filled in all aspects and signed by insured.
  • One self attested photocopy of R/C Book and original for verification and return.
  • One self attested photocopy of driver's license and original for verification and return.
  • FIR/ Charge sheet in case of major damage or third party property damage/ third party injury / death/theft of vehicle/ damage due to riot, strike and malicious act.
  • Satisfaction letter if you would like to avail cashless facility at our preferred garages. (Note:If you are a corporate/ firm then company's seal or rubber stamp is required on the satisfaction letter)
  • Any additional documents required can be called for on a case to case basis.
Claim Settlement

For repair done at our cashless network

  • Our Surveyor will inspect your vehicle damage at the garage within 1 working day and give spot approval after assessment.
  • After completion of repair, vehicle will be released to you after your confirmation that the car is repaired to your satisfaction and obtaining a discharge.
  • If you have availed the services of any of our preferred garages / garages where we have a tie-up we will settle the claim directly with the garage. All that you need to pay is the amount that is not recoverable under the policy such as deductible / policy excess or payment for any non-accident related work / service.
Intimate your claim

Notify your claim by calling us at 080 - 49123900 or emailing us at claims@bharti-axagi.co.in. Our customer service center will register the claim and provide you the claim registration number for all future reference.

For prompt registration and settlement of your claim, please provide the following information:

  • Your Contact number
  • Policy number / Cover note no. or Vehicle no., Chassis no and Engine no.
  • Date & Time of loss
  • Loss location
  • Nature & extent of loss
  • Nature of injury if any
Send your vehicle for repair
  • Kindly take your vehicle along with essential claim documents mentioned below to your preferred garage. Survey shall be conducted only at the workshop.
  • Claim form duly filled in all aspects and signed by insured.
  • One self attested photocopy of R/C Book and original for verification and return.
  • One self attested photocopy of driver's license and original for verification and return.
  • FIR/ Charge sheet in case of major damage or third party property damage/ third party injury / death/theft of vehicle/ damage due to riot, strike and malicious act.
  • Any additional documents required can be called for on a case to case basis.
Claim Settlement

If you repair your vehicle at a garage of your choice, you can claim reimbursement for the same once repairs are complete, provided the accident has been notified to us and the vehicle inspected by a surveyor appointed by us.

Submit original repair invoice and payment receipt via courier, post or in person at the nearest Bharti AXA branch.

You will be reimbursed within 7 working days on submission of repair bills and/or other requisite documents.

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